Selling stuff online is easy, and getting it to customers isn’t exactly rocket science either. But what happens when a customer isn’t happy with what they’ve bought?A balancing actIf want your customers to keep coming back to you, you need a returns procedure which is clear, simple and quick. And if you want to stay [...]
2015 has been an incredibly exciting year for Revlogs and the Revlogs Group. On the one hand, it’s hard to believe we are almost halfway through the year. And on the other it’s almost impossible to fathom how we have packed so much into five short months… A message from our CEO, Craig Plowden “I [...]
Implementing a state of the art returns management system has numerous benefits. Some are obvious and some not so much. But our years in the business mean we can assure you that they are all most definitely real. Reduced costs Obviously employing the services of Revlogs will cost you something, but we can absolutely guarantee [...]
The title says it all really... Making any one of these 10 common mistakes can have dire consequences for your business' bottom line.
Choose your own returns management adventure... Is your company's supply chain still stuck in 1989? Or have you made it to 2015?
In 2008, major electronics retailer Game realised that there would be massive benefits to contracting a reverse logistics specialist to streamline the back end of their supply chain. Six years later Game, with the assistance of Revlogs, has established itself as the market-leader in returns and customer satisfaction.