Selling stuff online is easy, and getting it to customers isn’t exactly rocket science either. But what happens when a customer isn’t happy with what they’ve bought?A balancing actIf want your customers to keep coming back to you, you need a returns procedure which is clear, simple and quick. And if you want to stay [...]
Implementing a state of the art returns management system has numerous benefits. Some are obvious and some not so much. But our years in the business mean we can assure you that they are all most definitely real. Reduced costs Obviously employing the services of Revlogs will cost you something, but we can absolutely guarantee [...]
Choose your own returns management adventure... Is your company's supply chain still stuck in 1989? Or have you made it to 2015?
Getting damaged product back through the supply chain is only half the battle. The other half is ensuring that the product is repaired. A sharp reverse logistics provider has in-house repair services.
Most retailers contract a returns management specialist in an attempt to overhaul the back end of their supply chain. But Revlogs MD Craig Plowden has noticed that often the benefits to the front end of their supply chain are even more valuable. Here’s how…
There is nothing worse than store theft or ‘shrinkage’. It devours your business from within, cutting into profits and demoralising honest employees. Fortunately, Revlogs has the answer: overhauling your returns management system will create an environment in which it is impossible for criminals to thrive.
You wouldn’t go to a dentist if you had a stomach ache, nor would you go to an architect if you need a bridge designed. If you need a returns management solution, then you need to outsource to an expert.
Focus on Transport and Logistics magazine recently ran a full feature on Moving Product From B to A, which is at the heart of what returns management is all about.